Jay Peak Resort, VT Refunding All Canadians Who Bought a Season Pass

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Jay Peak, VT. Credit: Jay Peak

Jay Peak Resort, VT, has decided to refund all season pass purchases made by its customers in Canada.

The four-season resort in the Green Mountains of Vermont is just 4-miles south of the US-Canada border and is one of the closest resorts to Montréal, QC, just a 2-hour drive.

Given the uncertainty Covid-19 has created over the re-opening of the border, the resort decided to refund any deposits made/payments made before any final payments were taken. Should the situation change, and the border was to reopen, Jay Peak has promised their Canadian clients they will be able to purchase their pass at the very best rate, or at a pro-rata rate, depending on how late in the season.

Full announcement below:

We wanted to reach out to let you know that we will be refunding all 2020+21 Season Passes purchased by our Canadian guests.

Given the continued uncertainty around the re-opening of the border, we didn’t want to cash any final payments at this time (all checks we have on hand will be destroyed).

Instead, we’ll be reimbursing all of your deposits/payments and when the border is confirmed to re-open, you will have access to our best (tier 1) season pass rates or, if it’s later in the winter, we’ll develop a pro-rated price should you want to finish out the season with us here at Jay Peak.

The refund process has begun on our side. It will take 3-4 weeks to get checks to you (it takes us some time to get them all together and the post, particularly to Canada, has been slower these days).

To say we’re sad about having to take this step is a massive understatement. While we’re sure you’re disappointed not to be skiing and riding here this winter, we know we’ll be missing an important part of what makes Jay Peak, Jay Peak. We’re sorry your plans for the winter have been derailed and will look forward to seeing you again, just as soon as cross border travel is permitted.

Should you have any questions, please email customerservice@jaypeakresort.com

Jay Peak Resort is an American ski resort located on Jay Peak in the Green Mountains, between the Village of Jay and Montgomery Center, Vermont. Its vertical drop of 2,153 feet (656 m) is the eighth largest in New England and the fifth largest in Vermont. Although mostly located in the town of Jay, Vermont, part of the resort, including the summit of Jay Peak, the Jet Triple Chair area, and much of the Big Jay backcountry descent, is located in the town of Westfield, Vermont. The resort is just 4 miles (6.5 km) south of the Canada–United States border, above which is the Province of Quebec.

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One thought on “Jay Peak Resort, VT Refunding All Canadians Who Bought a Season Pass

  1. Sad for them. Jay is close to the Canadian border.
    They probably get more Canadian skiers than Americans, ah.

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