Move Over Siri! Vail Resorts Launches ‘Emma’, a New Chatbot to Keep Guests Informed on the Mountain Vail Resorts is launching a new chatbot, billed as a “digital mountain assistant,” that will share real-time information about ski conditions and lift lines with guests. They are calling her Emma, and she is a sophisticated bot that offers up-to-the-minute information on factors that are continuously changing such as grooming, lift line wait times, weather, etc., giving guests access to […] Gear Review Steven Agar | March 15, 2018 1 Comment